You'll be banned for 15 minutes, 30 minutes, 1 hour, 4 hours, or all day. It'll be cleared at 00:00 on the same day. Trigger Restriction Duration 1st time The number of cancellations reaches the upper limit of the day.

The estimated APR is updated every hour based on the total staking amount and Bonus Multipliers of all participants in the previous hour. Your hourly reward = Hourly reward tokens × Your staking amount in the previous hour × Your Bonus Multiplier ÷ Total weighted staking amount of all users Your hourly APR = (Your hourly reward × Reward token price) ÷ (Your average hourly staking amount × Staked asset price) × 24 × 365 Note: the APR displayed on the page is for reference only.

If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times. You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.

Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authentication / Authenticator app code) that you've set up and select Confirm An email/SMS notification will be sent out once the change is successfully made Note: the withdrawal function will be unavailable for 24 hours

Your API key will remain unchanged.Data updates Some data, such as asset analysis, PNL, fee levels, and transaction records, may take 24 to 48 hours to fully update after the change.Account statements and history Generating or downloading account statements, trading history, and funding history will become available 48 hours after the update.Broker platforms Your authorizations to broker platforms and Fast API will be reset during the system update.

Login password under the Authentication methods section Fill in the below information: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 special character Complete the Security authentication (such as Phone / Email authentication / Authenticator app code) that you've set up and select Confirm An email/SMS notification will be sent out once the change is successfully made Note: withdrawals and P2P trading will be unavailable for 24 hours

Enter the two-factor authentication (2FA) code to continue Note: select Unable to verify if you can't complete the verification You'll receive an email confirmation in your new email upon successfully changing your email Note: you're not allowed to perform withdrawals within 24 hours after you've changed your email address.

Enter the two-factor authentication (2FA) code to continue Note: select Unable to verify if you can't complete the verification You'll receive an email confirmation in your new email upon successfully changing your email Note: you're not allowed to perform withdrawals or use P2P trading to sell crypto within 24 hours after you've changed your email address.

If your Trader Mode is about to expire, you can manually renew it in advance. 48 hours before expiration When there are 48 hours remaining before your Trader Mode expires, the expiration time will display the date along with the label “Expiring soon.” 24 hours before expiration When there are 24 hours remaining before your Trader Mode expires, the expiration time will display a countdown timer along with the label “Expiring soon.”How do I manually disable my Trader Mode?

It'll take effect in the next hour.7. Do rebound users count toward affiliate assessments? Yes, they do. If you have any other questions, feel free to reach out to our support team.

Tap Submit to proceed — a customer support agent will step in to assist.Submitting a feedback form (order created more than 72 hours ago) If your order was placed more than 72 hours ago, the system will no longer be able to process your dispute automatically. Please contact our online customer support for assistance.How to contact your buyer or seller? We highly recommend that you chat with your buyer or seller first before submitting a dispute.

Processing occurs during business hours (09:15 - 17:45 GMT+4, Monday to Saturday); requests outside these hours are handled on the following business day. In the event of system downtime, downtime with our banking providers, withdrawals may be delayed.How do I verify the ownership of the receiving account for the first time cash withdrawal? To comply with local laws and regulations, you may need to verify the ownership of the receiving account during the cash withdrawal process.

For your security, withdrawals or P2P trading will be disabled for 24 hours after your authenticator app is reset.

This may cause delays of up to 24 hours to receive withdrawals. Learn more about hot and cold wallets. If you prefer not to wait, you may cancel the withdrawal request yourself. After cancellation, the current withdrawal process will be cleared.

A mandatory 24-hour 'cooling off' period will be introduced, during which time you'll be unable to buy or trade cryptoassets. You can, however, still deposit fiat to your account.What's the FCA assessment questionnaire? This is a brief questionnaire to enable is to assess your understanding and experience of the risks involved in trading cryptoassets.