In this case, please click the Get help button below to submit feedback and contact our support team. If you're having issues with your tag/memo, click the button below. Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.

If the email service provider is pushing OKX emails into your spam folder, you can follow the below instructions to whitelist our email addresses.Gmail Log in to your Gmail account and select Settings and See all settings Open settings page Find the Filters and Blocked Addresses tab and select Create a new filter Create a filter Insert okx.com into the From field and select Create filter Check the box next to Never send it to Spam and select Create filter Select Never send it to Spam optioniCloud

The bot sets an order grid at predetermined price levels above and below the initial entry price. In its simplest terms, the bot sells futures contracts when the price is above entry and buys when below. By automatically buying low and selling higher, the traders may potentially benefit from price volatility without managing their positions actively. The futures grid trading bot has three modes: long, short and neutral. With long selected, the bot will only open and close long positions.

A decline in collateral value will reduce your margin ratio, which can lead to a margin call or liquidation if it falls below the required maintenance level. If your margin ratio drops below the maintenance margin threshold, your positions may be partially or fully liquidated to prevent a negative account balance. We recommend enabling notifications in your account settings so you can act before liquidation occurs.What's the difference between Selected Margin and Isolated Margin?

Liquidation occurs when the value of your assets falls below the maintenance margin requirement. This results in your position being forcibly closed to cover the loss. On our platform, it helps prevent traders from owing more than their initial investment.What are the tools and features to help you? Maintain a healthy margin level: a key risk metric in tracking healthy measures, you can spot the margin level as on the image below.

Usually, you'll be required to upload both the photo side and the back side of your ID, as shown in the examples below. Photo side of ID Back side of IDWhat if there's no back side to my ID? Certain identity cards or documents don't have back sides, such as passports. During a verification process, you can just upload the photo side or photo page if required. Here's an example:How to properly take a selfie while holding my ID?

Detailed usage scope can be found in the table below: Account Mode Futures mode Position Mode Margin mode Applicable Products Perpetual Futures Options (exclude simple options)Rules for reclaiming Trading bonusTrading bonus voucher expiration Each Trading bonus voucher has expiration time.

Sell orders priced below the lower price limit will not be allowed. At the end of the pre-open, buy orders priced above the reference price will not be cancelled. At the end of the pre-open, sell orders priced below the reference price will not be cancelled. The applicable price limits and reference prices are determined prior to the start of trading and may vary by listing. Relevant details will be announced in advance.

Once you've submitted your order but it's in the pending state for too long, you can try to manually cancel it from the deBridge platform by following the steps below: Head to the official deBridge website: Start connecting your wallet by selecting Connect wallet on the website Connect the wallet to start the redeeming process Enter the transaction history page by selecting the Clock option Get the list of transactions from the history option When you're on the transaction history page, look for

Self-service tool For quick access, click the button below: Once you freeze your account, you won't be able to log in or register using the same email/phone/personal identity information.

Note: If you have previously scheduled a video call session, you may follow the steps below to join. Go to the Support center Select Join video call appointment under Self-service tools Select join video call appointment Enter the authentication code to join the video call Enter the authenticator code to join the video call Note: the email OTP will be sent to the verified contact email you used during your chat or ticket with customer service.

These are as below: Homescreen widget: keep track of the price movements of your selected trading pairs Floating widget: monitor price movements of your selected trading pairs, or your open positions' PnL even if you're using other apps Settings and features vary by device and Android version. The steps might be different on your phone.How do I add homescreen widget?

The bot sets an order grid at predetermined price levels above and below the initial entry price. In its simplest terms, the bot sells futures contracts when the price is above entry and buys when below. By automatically buying low and selling higher, the trader profits from price volatility without managing their positions actively. The futures grid trading bot has three modes: long, short and neutral. With long direction, the bot will only open and close long positions.

If you're having issues with your tag/memo, click the button below. Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.

Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and select Menu Open Menu page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authentication