If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times. You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.

Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authentication / Authenticator app code) that you've set up and select Confirm An email/SMS notification will be sent out once the change is successfully made Note: the withdrawal function will be unavailable for 24 hours

Your API key will remain unchanged.Data updates Some data, such as asset analysis, PNL, fee levels, and transaction records, may take 24 to 48 hours to fully update after the change.Account statements and history Generating or downloading account statements, trading history, and funding history will become available 48 hours after the update.Broker platforms Your authorizations to broker platforms and Fast API will be reset during the system update.

Enter the two-factor authentication (2FA) code to continue Note: select Unable to verify if you can't complete the verification You'll receive an email confirmation in your new email upon successfully changing your email Note: you're not allowed to perform withdrawals within 24 hours after you've changed your email address.

Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when exploring new tokens. Market Capitalization: explore the top tokens ranked by market capitalization. Trading Volume: explore which cryptocurrencies have the highest turnover rates. This metric can indicate active trading volumes and investor interest.How do I stay informed with the new token listings?

It'll take effect in the next hour.7. Do rebound users count toward affiliate assessments? Yes, they do. If you have any other questions, feel free to reach out to our support team.

Standard perpetual futures X-Perps (Expiry Perps) Expiry date No expiry Fixed — 60 months from issuance Funding rate Yes — every 8 hours Yes — every 8 hours Price anchored to spot Via funding rate Via funding rate Settlement Closed by trader or liquidation Cash settlement at 60-month expiry Day-to-day trading feel Standard perp UX Identical to standard perp UXHow does X-Perps differ from spot trading? In spot trading, you buy or sell the actual asset (for example, BTC or ETH).

Select the edit icon to rename your passkeyReset or remove passkey As a security precaution, resetting or removing a passkey may trigger a 24-hour restriction on withdrawals: If you reset your passkey, the restriction will apply automatically. If you remove a passkey without using another passkey to verify (e.g. using 2FA or facial verification instead), the 24-hour restriction will apply. Note: You must complete full security verification, including email verification and Face ID.

This may cause delays of up to 24 hours to receive withdrawals. Learn more about hot and cold wallets. If you prefer not to wait, you may cancel the withdrawal request yourself. After cancellation, the current withdrawal process will be cleared.

What are the trading hours (UTC) for tokenized stocks? Tokenized stocks follow provider-defined trading sessions. In the case of Ondo-issued tokenized stocks, trading hours are structured as follows: Trading Sessions (UTC) Overnight: 00:05 – 07:55 Similar to post-market conditions, with lower liquidity and sharper price movements, often driven by global events. Pre-market: 08:01 – 13:29 Trading before the regular session opens, typically at a lower volume and higher volatility.

If you’ve confirmed your funds aren't in, and the deposit/trade shows as completed for over 2 hours, reach out to our Support team via OK Assistant on Support Center with your TxID/order ID. This helps the support team track and resolve the issue quickly.

Go to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature help

Note: You're not allowed to perform withdrawal within 24 hours after you've reset or changed your authenticator app.

If you prefer to change the device name directly, you have the option to edit it during login by accessing Manage Devices > Linked Devices within the Chrome browser.Reset or remove passkey As a security precaution, resetting or removing a passkey may trigger a 24-hour restriction on withdrawals: If you reset your passkey, the restriction will apply automatically.

Daily limit: The maximum amount you can withdraw within a 24-hour period. Limit resets on a rolling basis, 24 hours after each transaction — not at midnight. Weekly limit: The maximum amount you can withdraw over 7 consecutive days. Limit resets on a rolling basis, 7 days after the transaction that reached the limit. Monthly limit: The maximum amount you can withdraw within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit.