All
FAQ
Announcements
Product documents
How do I verify OKX's ownership and balance of the wallet address?
Open the terminal program Mac system: Terminal Windows system: Command Prompt Run the command and locate the directory of the downloaded folder. In our case, enter the command cd ~/Downloads/proof-of-reserves Enter the following command in terminal (The file name can be replaced with another file that needs validation) Mac: .Published on Sep 26, 2023Updated on May 29, 20261,004How do I submit my proof of address (POA)?
Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits. National ID card/Residence permit/Driver license. Document should include the customer's full name, photograph & address. Note: The POA must be your residential address. Your full name on the POA must match your legal name.Published on Sep 5, 2023Updated on May 29, 20264What is OKX DEX Aggregator+?
Multiple professional solvers — including OKX's in-house Solver and third-party solvers — receive your intent and compete in a batch auction to offer you the best execution price. Best price wins. The Solver with the best price wins the auction and executes your trade on-chain through a secure settlement contract. Trade settled. The winning Solver submits the transaction to the blockchain, and you receive your swapped tokens.Published on Apr 20, 2026Updated on Apr 30, 202652Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
*Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.Published on May 10, 2023Updated on Sep 8, 2025181Index components weightage adjustment FAQ
You may refer to the table below for the changes: Changes Before After 3 or more index components are available Components are weighted equally Components are weighted by their pre-set weighted values Component's price deviation limit The deviation limit was ±3%. If a component's price deviates more than 3% from the median price of all components, the component's price will be taken at 97% or 103% The deviation limit was updated from ±3% to ±2%.Published on Dec 14, 2023Updated on May 29, 202613Formal Complaint Handling Process - OKX EEA
You may find the complaint template in the table below: Language Template Bulgarian Click here Croatian Click here Czech Click here Danish Click here Dutch Click here English Click here Estonian Click here Finnish Click here French Click here German Click here Greek Click here Hungarian Click here Irish Click here Italian Click here Latvian Click here Lithuanian Click here Maltese Click here Polish Click here Portuguese Click here Romanian Click here Slovak Click here Slovenian Click here SpanishPublished on Jan 23, 2025Updated on May 29, 202620How do I use Trading bonus?
Detailed usage scope can be found in the table below: Account Mode Futures mode Position Mode Margin mode Applicable Products Perpetual Futures Options (exclude simple options)Rules for reclaiming Trading bonusTrading bonus voucher expiration Each Trading bonus voucher has expiration time.Published on Mar 8, 2024Updated on May 29, 20261,238A beginner's guide to identity verification
Note: your 24 hour crypto withdrawal limit is determined by your fee tier, kindly refer to the Fees table.2. I have multiple nationalities. Which nationality should I use to pass identity verification? For the best experience, try using the nationality that is most relevant to your identity.3. Why am I unable to select a voter's card as a form of ID? This type of ID may not be supported for identity verification in your country.Published on Sep 25, 2023Updated on May 29, 20266,481Trading Signal Bot FAQs
This section houses a chronological sequence of logs that detail the incoming alerts from TradingView along with the corresponding actions executed for each alert. The logs are designed to be self-explanatory and provide context for any actions taken. This comprehensive log can be immensely helpful in diagnosing errors or discrepancies in your alert messages.Published on Oct 9, 2023Updated on May 29, 2026137How can I do spot trading with the Jupyter Notebook?
Once you start running a Jupyter Notebook, you can install the python-okx package by simply running the pip install python-okx in the notebook or in a terminal (or via command prompt for Windows):3. How can I create API keys? After signing in to our platform, go to Trade > Demo trading to create API keys for testing purposes Open Demo trading page Go to Profile and select Demo Trading API to create API keys.Published on Sep 29, 2023Updated on May 29, 2026562World Cup VIP Exclusive Gift Set FAQ
You may refer to the table below as a guide to selecting your t-shirt size:How do I claim my gift set ? You may submit your shipping information via the designated event page under My Rewards > Merch. Please follow the instructions provided therein to ensure timely shipment.How do I track the delivery of this merch? Logistics updates can be viewed under My Rewards > Merch.Published on Dec 19, 2025Updated on Jun 4, 2026321How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
Calculate gross profit (before fees) Using the price difference between buy and sell: Gross Profit = 0.00005216 BTC × (101,000 – 100,000) Gross Profit = 0.05216 USDT Deduct fees Sell Fee (already shown in the table): 0.00526816 USDT Buy Fee, approximated in USDT: = 0.00005216 BTC × 100,000 USDT/BTC × 0.1% = 0.005216 USDT Estimated Grid Profit for this order group Grid Profit = Gross Profit – Buy Fee – Sell Fee Grid Profit = 0.05216 – 0.005216 – 0.00526816 = 0.04167584 USDTDisclaimer This is onlyPublished on Jun 20, 2025Updated on May 29, 202658
Showing 1-12 of 12 articles