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How long does it take for a deposit to be completed?
OKX completes the deposit process based on the final Layer 1 status and block confirmations. [1 Bundle Verification]: the deposit only requires verification on Layer 2. [2 Bundle Verifications]: the deposit requires verification on both Layer 1 and Layer 2.Blockchain Network Congestion When the blockchain network is congested, transaction confirmation times may be extended, which can delay the deposit arrival time.Published on Oct 17, 2024Updated on Jan 1, 2026454Why is my withdrawal taking longer than usual?
To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive...Published on Feb 29, 2024Updated on May 29, 2026259How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.Published on Sep 5, 2023Updated on Apr 6, 20267,046Trading Fee Rules FAQ
Trading fee rebate rule: Fee = Fee rate × Amount of sold crypto when order was filled; Take BTC/USDT spot as an example, assuming the current price of BTC is 20,000 USDT; Trader A (Maker fee: -0.002%; Taker fee: 0.025%) sold 1 BTC at limit price, and became a maker of this trade, so the Trading fee rebated to A = 0.002% × 1 = 0.00002 BTC; Trader A bought 1 BTC with a limit order, and received 20,000 USDT.Published on Mar 22, 2024Updated on Jun 2, 20261,089What are the trading volume rules for the campaign?
Any trades involving non-eligible tokens will: Not be counted toward your campaign trading volume Not contribute to rewards or ranking (if applicable)Where can I find more detailed rules? For complete details, including: Eligible tokens Campaign mechanics Reward structure Please refer to the specific official campaign rules page provided on our platform.Published on Mar 26, 2026Updated on May 29, 20261Travel Rule FAQ (EEA region)
The Travel Rule is an international regulation designed to prevent financial crime. Starting 30 December 2024, we’ll need to collect additional information for certain crypto transactions for customers in the European Economic Area (EEA) region.How does the Travel Rule affect me? The Travel Rule applies to all crypto deposits and withdrawals.Published on Dec 17, 2024Updated on May 14, 2026629OKX Sub-Affiliate link rules
As further detailed in the OKX Affiliate Rules and the OKX Sub-Affiliate Rules, all affiliates and sub-affiliates must remain fully compliant with all applicable laws and regulations and shall be responsible for any violations thereof.Published on Sep 28, 2023Updated on May 29, 2026675Trade Like A Pro hype rules
OKX reserves the right to final interpretations of all activities. For more information about OKX, please visit https://www.okx.com © 2023 OKX. All right reserved.Published on Sep 25, 2023Updated on May 29, 202613OKX Learn to Earn: BTC halving 2024 event rules
OKX users who are holding valid verification document from Russia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Ukraine, can take part in the promo during the Campaign Period and win between 0.000020 BTC - 0.00015 BTC (“Reward”). Rewards will be distributed among the participants in accordance with the rules below. You can learn about Bitcoin halving with OKX, complete the quiz, and have the opportunity to earn free coins.Published on Mar 26, 2024Updated on May 29, 20266,677How do I unlock my deposit when the Travel Rule additional verification is required?
If you're in regulated regions, your crypto transactions are subjected to the Travel Rule as per local laws, which may require additional information for it to be unlocked. You can find out more about the Travel Rule in the Travel Rule FAQ. You can unlock your deposit with the following guide:1. Start the deposit unlocking process Go to the Asset page, find your locked deposit, and select Submit Select submit to start additional verification2.Published on Apr 29, 2024Updated on Dec 31, 20251How to transfer crypto from Coinbase to OKX?
Travel Rule Compliance: OKX may also request Travel Rule information upon receipt.If prompted, provide any required details about the source of funds to finalize the transfer. If all Travel Rule requirements are met, your funds should be visible on your OKX account within 3 days.OKX Transferdays promotion From 17 June until 30 June 2025 you can join the OKX Transferdays.Published on Jun 19, 2025Updated on May 29, 20267How do I transfer crypto from Bybit to OKX?
Travel Rule Compliance: OKX may also request Travel Rule information upon receipt.If prompted, provide any required details about the source of funds to finalize the transfer. If all Travel Rule requirements are met, your funds should be visible on your OKX account within 3 days.OKX Transferdays promotion From 17 June until 30 June 2025 you can join the OKX Transferdays.Published on Jun 19, 2025Updated on May 29, 20262How to transfer crypto from Bitvavo to OKX?
Travel Rule Compliance:OKX may also request Travel Rule information upon receipt.If prompted, provide any required details about the source of funds to finalize the transfer. If all Travel Rule requirements are met, your funds should be visible on your OKX account within 3 days.OKX Transferdays promotion From 17 June until 30 June 2025 you can join the OKX Transferdays.Published on Jun 19, 2025Updated on May 29, 20266450,000 XPL X Drops Campaign Terms and Conditions
Right to Modify: OKX reserves the right to cancel, extend, terminate, or modify the Campaign or its rules at any time without prior notice. This includes adjusting eligibility conditions or reward calculations. Final Interpretation: OKX reserves the right of final interpretation of this Campaign. In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Dec 16, 2025Updated on Dec 26, 2025How do I start trading X-Perps on OKX?
Before you submit your order, review the following in the order panel: Estimated liquidation price Position size Leverage Available margin Current funding rate If the price reaches liquidation conditions under platform risk rules, your position may be liquidated.Published on Apr 9, 2026Updated on May 29, 2026