All
FAQ
Announcements
Product documents
Understanding OKX's Security Fund
Understanding the OKX Security Fund As a digital asset exchange offering leveraged products, OKX is committed to maintaining a stable and fair trading environment. A key component of our risk architecture is our Security Fund. This article explains the Security Fund's purpose, structure, funding mechanism, and outlines critical disclaimers regarding its operation.1. What's the Security Fund? The Security Fund is a segregated pool of assets, established and fully owned by OKX.Published on Mar 25, 2026Updated on May 29, 20264What's OKX Security Assistant?
OKX Security Assistant is an application developed by our security team to protect our Windows users, prevent virus and trojan attacks, and safeguard user assets. When you receive a risk alert from OKX Security Assistant on a Windows device, it indicates that the current device environment may pose threats to your account and asset security.Why did I receive a risk alert from the OKX Security Assistant?Published on Jan 15, 2026Updated on May 29, 202664How do I secure my exchange account?
Go to the security settings page Once you sign in to your account, you can hover over the profile icon at the main menu. A dropdown menu will be displayed, and you can select Security settings to proceed. We provide a variety of security measures to protect your account. You can review the completed and pending security items under the Security option.3. Activate security features Our users can secure their funds by activating the various account security measures shown on the Security option.Published on Jun 12, 2024Updated on May 29, 20261,347How can I enhance my OKX app security?
Audit your passkeys: for the web, head over to Security > Security Center > Passkeys, while for the app, head over to Menu > Profile and settings > Security > Passkeys, before deleting unrecognized passkeys immediately. Access to the Security section by going through the Menu optionEnsure your Web3 asset is well protected Wallet backup protocol: Switch to Wallet > select Menu > Wallet Management option under the Basic section.Published on May 14, 2026Updated on May 29, 2026How do I secure my account after detecting unusual activity?
> Enter the Security Center Select Security on the user center page Select Passkeys Check if there are any Passkeys you didn’t create.Published on Mar 21, 2025Updated on May 29, 202634How do I use a physical security key to protect my account?
What is physical security key? A physical security key is a type of hardware-based authentication used to verify account access and transactions. Unlike software-based options, physical security keys work offline and are not reliant on cloud services, minimizing risks like account takeovers or unauthorized access.Why choose physical security key?Published on Jan 10, 2025Updated on May 29, 202619,554Crypto Tax Reporting (DAC8) FAQ
Estonia Personal Identification Code (PIC); Estonian: Isikukood (IK) Digits: 11-digit Format: XYYMMDDZZZQ Found on: Estonian ID card or passport Tax documents Healthcare and social security records Official correspondence • https://www.oecd.org/content/dam/oecd/en/topics/policy-issue-focus/aeoi/estonia-tin.pdf • https://www.emta.ee/et/kontaktid-ja-ametist Finland Personal Identity Code; Finnish henkilötunnus (HETU) For individuals, it consists of 11 characters: - 6 digits - 1 character which canPublished on Feb 23, 2026Updated on May 29, 20263What can I do if my device is running in an unsafe environment?
While this ensured security, it did cause some inconvenience for users. Currently, OKX has implemented technical optimizations: if an abnormal mobile environment is detected, you will only receive a security alert instead of the app crashing. You are advised to address any issues in your device environment to ensure that the OKX app is used in a secure environment, helping to prevent potential asset theft or loss.What is an anomaly in your device's operating environment?Published on Jan 19, 2023Updated on May 29, 2026301How do I create passkeys? (app)
Find the Security in the User center Select Security on the user center page 4. Select Passkeys Select Passkeys to continue 5. Select Enable and complete the security verification Select one of the options to complete the security verification Note: you must complete identity verification, email verification, and SMS verification for first-time binding. 6.Published on May 21, 2026Updated on Jun 3, 2026How do I create passkeys? (web)
> Security 4.Published on May 21, 2026Updated on Jun 3, 2026How do I freeze my account? (web)
However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the security center (Profile icon > Security) Find Account management at the Security Center page, select Freeze account Opening Freeze account page Read what'll happen after freezing your account What'll happen after you freeze your account Select Freeze accountPublished on Aug 22, 2023Updated on May 29, 2026406How to stake and redeem ETH with EigenLayer?
EigenLayer restaking allows you to use the staked ETH and secure additional decentralized networks, enhancing both security and potential rewards.How do I stake ETH on Eigenlayer?Published on Jul 14, 2025Updated on May 29, 20262How do I update my authenticator app?
Select Security verification unavailable to start reset your authenticator app. Select security verification unavailable on reset password page Follow the on-screen instructions or contact customer support to reset your authenticator app. Note: You're not allowed to perform withdrawal within 24 hours after you've reset or changed your authenticator app.Published on Aug 1, 2024Updated on May 29, 2026205How do I link an authenticator app?
(Optional) For enhanced security, you may disabling cloud sync on your authenticator app Note: make sure to securely store your setup key during setup. If you change or lose your phone, you may not be able to log in without it.Published on May 21, 2026Updated on Jun 3, 20261How do I add my emergency contact?
This is how your emergency contact appears, and you can always make an update to itWeb Log in on the website > Go to your profile icon > Security > Emergency contact > Add. Select Emergency contact under Advanced security in the Security section Read the description and guide before proceeding to Add emergency contact. Introduction to emergency contact and to proceed further, select Add emergency contact Enter contact details.Published on Jul 24, 2025Updated on May 29, 2026295