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Address type upgrade FAQ
Network scope (for EVM addresses): Choose "All EVM networks" to use the address across all EVM-compatible networks, or "Single EVM network" to restrict it to one specific EVM network. Token scope: When you select a single EVM or non-EVM network, you can further choose "All tokens" (withdraw any token on that network) or "Selected token" (restrict withdrawals to a specific token only).Published on Aug 26, 2025Updated on Jun 5, 2026859How do I update my login password?
Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and select Menu Open Menu page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authenticationPublished on Aug 22, 2023Updated on Jun 2, 202630EVM Inscription Tool FAQ
This protocol essentially involves adding memo information, in hexadecimal characters, within transactions completed on the blockchain. As a result, the information you recorded can't be changed and is protected by the Ethereum network's security features.2. How do I use EVM Inscriptions?Published on Dec 15, 2023Updated on May 29, 202624Crypto Tax Reporting (DAC8) FAQ
CC or as a single block of 11 digits (for IT processing). In Belgium, your TIN corresponds to your national register number.Published on Feb 23, 2026Updated on May 29, 20263How do I change my verified name?
Changes are only necessary if accented or non-accented characters are displayed incorrectly.Published on Mar 18, 2026Updated on Jun 5, 202687How do I secure my account after detecting unusual activity?
If you spot anything unusual in your account settings, make sure to review and refresh these key security settings:Account password You can change your login password by following these steps: Open your OKX App Select the Menu option Open User Center page Navigate to Profile and Settings Select Security Choose Login Password and follow the prompts to update it Note: it's recommended to use a strong password that includes a mix of lowercase and uppercase letters, numbers, and special characters.Published on Mar 21, 2025Updated on May 29, 202634How do I secure my exchange account?
The password should be 8–32 characters long, and include a number, a lowercase letter, an uppercase letter and a special character. Once done, select Sign up to proceed. In the example above, we use an email address to create a new account. After you select Sign up, you'll receive a verification email from us to the address you provided. Check your email for the six-digit verification code, enter it in the required field, and select Continue to complete the registration process.2.Published on Jun 12, 2024Updated on May 29, 20261,349How do I verify OKX's ownership and balance of the wallet address?
address is displayed based on the returned result The balance of a single address is displayed based on the returned result 3.Published on Sep 26, 2023Updated on May 29, 20261,004How do I turn on and sync multiple charts on a screen?
Order and position lines are also displayed only in the single-chart layout. Note: the multiple-chart sync feature is available on the web version only.Published on Aug 9, 2024Updated on May 29, 202633How do I use OKX Wallet Trader Mode for DCA strategy trading?
The strategy status changes to Failed.What happens if a single order in a DCA strategy fails? If a single order fails due to slippage or another reason, it's skipped and doesn't count toward your total. The strategy waits for the next interval and carries on — your overall strategy won't be disrupted.After pausing a DCA strategy, will the sub-orders currently in progress also stop?Published on May 14, 2026Updated on May 29, 20263How do I get started with OKX Trade?
As a trading aggregation protocol based on blockchain, DEX aggregators source liquidity from different DEXs, automatically find the best trading route, and split trading amounts across multiple routes in a single transaction, thus offering users better token swap rates than they could get on any single DEX.Best splitting DEX aggregators connect to most major DEXs, such as Uniswap, Kyber, Curve, and 0x.Published on Jul 26, 2022Updated on Jun 5, 202679How long does it take for a deposit to be completed?
Bundle verification: if you choose to transact on a Layer 2 network (such as Optimism, Base, or Arbitrum One), the transaction will be verified on Layer 2 and then bundled with other transactions as a single bundle for verification on Layer 1.Published on Oct 17, 2024Updated on Jan 1, 2026454What's liquidation and how do I reduce the risk?
Common risk-reduction practices include: using smaller position sizes adding margin (where appropriate and supported) using isolated margin for clear position-level risk control setting stop-loss / exit rules in advance avoiding overconcentration in a single trade monitoring funding rate impact on open positions Important reminder: X-Perps can move quickly. A position can become risky faster than expected during high volatility.Published on Apr 15, 2026Updated on May 29, 2026How do I use the custom formula feature?
With custom formulas, users can: Merge multiple charts: Create custom formulas involving various cryptocurrencies and seamlessly combine them into a single, comprehensive chart. Customize your insights: Leverage arithmetic operations like addition (+), subtraction (-), multiplication (\*), and division (/) to generate tailored insights and uncover unique trends. Analyze performance: Assess a token's strength by directly comparing its performance with others.Published on Mar 5, 2025Updated on May 29, 20264Pay wallet auto top-up FAQ
Currently, only a single account is supported at the moment.In what order does the system deduct funds? The system processes each configured asset in the order you have set. Once a given asset is fully exhausted, it moves to the next asset in your priority sequence.Will the system retry automatically if a top-up fails? No. The system makes a single attempt per trigger event. If the attempt fails, you'll be notified and will need to either top up manually or review and adjust your rule settings.Published on May 14, 2026Updated on Jun 5, 20264