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How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
When you withdraw, the system will provide the highest amount possible that won’t compromise the strategy’s performance.Published on Jun 20, 2025Updated on May 29, 202658What onboarding information is required for a privately owned company?
As part of our due diligence checks for regulatory purposes, OKX will require key roles of your company and the authorized user (if different from the key roles) of your institutional account to provide identity verification information during the institutional verification process.Published on Oct 13, 2023Updated on May 29, 2026285How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
It's a critical part of our commitment to responsible business practices and the protection of our platform’s ecosystem. How do I submit the anti-money laundering (AML) program questionnaire? Select Yes under the Additional info part on the Basic company info page Select Take questionnaire.Published on Dec 12, 2024Updated on May 29, 202680How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
The following factors may affect the withdrawable profit: You have already withdrawn part of the grid profit from the same grid strategy. If you have performed parameter modification or added investment, the grid profit may have been fully reinvested, and the withdrawable amount will be reset to zero. Grid profit is an approximation and includes rounding differences or estimated fees.Published on Jun 20, 2025Updated on May 29, 2026X Layer upgrade and OKT/OKB asset handling FAQ
To optimize the performance of the X Layer network and enhance the stability and circulation efficiency of OKB as the native gas token, the platform will upgrade the OKB smart contract. As part of this upgrade, OKT will be phased out and exchanged for OKB, and a one-time burn of historically repurchased and reserved OKB will be carried out. This article outlines the implementation schedule, exchange rules, and FAQs, helping you stay informed and manage your related assets.Published on Aug 13, 2025Updated on May 29, 202630Travel Rule FAQ
Under the Travel Rule, what's the additional information that I will need to provide while performing a withdrawal? You will need to provide the Legal name of the beneficiary party and indicate whether the transfer is directed to a private wallet or a cryptocurrency exchange account. Supplementary information may also be needed to ensure compliance. Additional info is needed for users in specific regions2. What happens if my withdrawal is rejected due to the Travel Rule?Published on Jul 20, 2023Updated on May 29, 2026813How to withdraw, trade and stake WLD tokens on OKX wallet?
The Worldcoin Campaign comprises of 2 parts. Part A offers 2 activities for users to experience trading WLD on OKX Wallet-DEX while Part B offers 1 activity for users to experience staking on OKX Wallet-DeFi. Learn more about it here.Published on Jul 28, 2023Updated on May 29, 2026103Spot grid bot FAQ
If the orders in the order group aren't part of the initialization orders, you can refer to the actual calculation here.7. Why can’t I withdraw all of my Grid Profits? Grid Profits is part of your Total PnL and serves as a visual metric. However, not all of these profits are available for withdrawal.Published on Aug 28, 2025Updated on May 29, 202621Why did I receive an OKX account closure email notification? What should I do?
As part of our ongoing platform operations, accounts that violate our policies may be subject to closure. You'll typically receive a formal notification immediately after the decision is made, outlining the steps you need to take after your account is closed. This article walks you through the process and what you need to know.I received an account closure notification. What do I need to do next?Published on Apr 30, 2026Updated on May 29, 20261Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
This is because the batch circuits handle the bottom part, and the recursive circuits manage the top part. The diagram below uses an example with "Alice" to show the Merkle tree and her Merkle proof (colored in green).Published on Oct 21, 2024Updated on Feb 11, 202694How do I level up my trades with Mizar?
Additionally, users share part of their profits when copy-trading other users. Mizar users are part of a STAR system, a tiered system where fees are discounted based on your average 30 days volume or amount of $MZR (Mizar’s utility token) staked.FAQ1. Do I get a free trial on Mizar? Yes, you don't have to pay any upfront payments or monthly subscription fees on Mizar. Additionally, you'll receive 5 USD credits and $10,000 free to trade upon signing up.Published on Mar 28, 2024Updated on May 29, 20265How do I use recurring buy trading bot?
They're allowed to review their cumulative Profit and Loss (PnL) performance without any disruption to the user experience. Select Pause to pause your trading or otherwise to resumeCan you set up a buying price range on Recurring buy bot? Yes, you can set it up via the Advanced settings > Buying price range advanced.Published on Aug 30, 2024Updated on May 29, 2026590What's KYC: What to expect and why it matters?
Reverification isn’t a sign of trouble—it’s a routine part of KYC maintenance. You may be asked to verify again to: Reconfirm your identity for account protection Prevent unauthorized access or financial fraud Maintain compliance with updated local and international regulations Rest assured, your data is encrypted and handled in accordance with data protection laws, including GDPR and other global standards.What’s next for KYC?Published on Jun 24, 2025Updated on May 29, 202665Why am I asked to confirm my personal details again?
Verifying and updating your personal details is a standard part of our identity verification and compliance review procedures. These processes are essential for ensuring the security of your account and compliance with financial regulations. They help us confirm that your transactions are legitimate and align with your account activity.What details might I need to confirm?Published on Mar 19, 2025Updated on May 29, 2026154How do I fix errors when submitting my institutional verification?
If you're unable to proceed as you're waiting for your team to prepare certain documents, you can continue working on other parts of the application. Use the progress bar on the side to navigate and fill out any remaining sections. Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again.Published on Oct 10, 2024Updated on May 29, 202660