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How to transfer crypto from Coinbase to OKX?
Insurance fund: OKX maintains an insurance fund to protect users against unforeseen losses in volatile market conditions.Best practices to keep your funds safe on OKX Even though OKX is taking all measures to keep your account and your funds safe, there are a few best practices that users can take to keep their accounts even more secure: Enable two-factor authentication (2FA). Use strong and unique passwords. Don't share any sensitive account information.Published on Jun 19, 2025Updated on May 29, 20267What's demo trading and how do I use it?
Spot trading in demo mode allows you to practice buying or selling cryptocurrency directly. On the other hand, futures trading lets you practice entering contracts to buy or sell a certain amount of cryptocurrency at a specified future date and price.How can demo trading help improve my confidence? Demo trading allows you to practice your decision-making skills and strategies in a simulated environment.Published on Oct 1, 2025Updated on May 29, 20263What's demo trading and how do I use it?
The demo environment is designed for practicing trades with virtual funds only. Sub-account features are available in live accounts, but not in demo mode.What's spot trading in the demo mode? Spot trading in demo mode allows you to practice buying or selling cryptocurrency directly.How can demo trading help improve my confidence? Demo trading allows you to practice your decision-making skills and strategies in a simulated environment.Published on Dec 12, 2023Updated on May 29, 20261,008How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
It's a critical part of our commitment to responsible business practices and the protection of our platform’s ecosystem. How do I submit the anti-money laundering (AML) program questionnaire? Select Yes under the Additional info part on the Basic company info page Select Take questionnaire.Published on Dec 12, 2024Updated on May 29, 202680How do I identify OKX official accounts?
Note: you can also use YouTube username to verify.LinkedIn Go to the LinkedIn page, copy the page link. Copy the page link to verify the page validity Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.Medium Go to the Medium page, copy the page link. Go to our channel verification to verify the page link.Published on Aug 11, 2023Updated on May 29, 20265,383Why did I receive an OKX account closure email notification? What should I do?
This article walks you through the process and what you need to know.I received an account closure notification. What do I need to do next? Once the notification is sent, we'll give you a login grace period (the exact timeframe will be specified in the closure notification) during which you can log in to your account and complete the following: Withdraw your remaining funds: Use the on-chain withdrawal feature to transfer assets in your account to another wallet address or exchange account.Published on Apr 30, 2026Updated on May 29, 20261What onboarding information is required for a fund?
For example: Certificate of incorporation or business registration certificate (or equivalent official document, such as a business license) Articles of association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Note:For public funds, only the articles of association are required.Complete the following template to finish verification SignPublished on Oct 13, 2023Updated on May 29, 2026125OKX Beginner's Guide
You'll find FAQ articles covering topics such as account settings, deposits, withdrawals, and more. Select the question mark icon On the app: Open your app and tap the Menu icon. Select the headset icon to browse articles of interest. Select one of the headset iconsWhere can I find OKX Assistant? To access OKX Assistant, follow these steps: On the web: Select the headset icon at the bottom right corner of your screen.Published on Nov 10, 2025Updated on May 29, 20261Understanding OKX's Security Fund
This article explains the Security Fund's purpose, structure, funding mechanism, and outlines critical disclaimers regarding its operation.1. What's the Security Fund? The Security Fund is a segregated pool of assets, established and fully owned by OKX. Its sole function is to serve as a financial buffer and a safety net specifically designed to mitigate counterparty risk arising from leveraged trading, including derivatives and futures trading where available.Published on Mar 25, 2026Updated on May 29, 20264Convert FAQ
You can refer to the following articles to learn more about how to deposit crypto: How do I make a deposit? (app) How do I make a deposit? (web)3. Where can I view crypto after it has been converted using Convert? Converted crypto is automatically deposited into your account.4. Where can I view my Convert transaction history? You can view the transaction history in Portfolio > History > filter Convert type. Select Record on the Portfolio page to view your convert transaction5.Published on Sep 5, 2024Updated on May 29, 2026912How do I determine my company type and understand which documents I need to prepare?
Memorandums and articles of association and similar formation documents can be helpful.Review your organizational structure Additionally, you can review your institution's ownership structure, division of management, and governance model to identify the most appropriate classification for its legal structure.Published on Oct 13, 2023Updated on May 29, 2026147What's OKX Security Assistant?
Below are the best practices when it comes to handling risky situations: What the OKX Security Assistant displays when there's a riskSingle-item uninstall vs. one-click uninstall Single-item uninstall: suitable when there are only a few risk items and you want to confirm their sources one by one.Published on Jan 15, 2026Updated on May 29, 202661What should I do if I deposit to the wrong address?
Recommended actions: App: You can refer to this article and follow the instructions to handle the issue: What should I do if I accidentally deposit crypto that OKX doesn't support? Web: Please submit a support ticket to contact our customer support and provide the relevant information (such as deposit time, amount, transaction ID (TxID), screenshots, etc.). We will assist you with further processing. Step 2: The cryptocurrency and network are correct, but the deposit is still not credited?Published on Oct 15, 2024Updated on May 29, 2026244What's OKX Convert?
Please refer to this article to learn how to use the Convert function: Convert FAQ4. Which crypto can I convert on OKX? Convert supports most crypto pairs that have a spot trading market on our platform. It's extremely flexible and convenient to use, allowing you to convert Tether (USDT) to Bitcoin (BTC), Ethereum (ETH), and more, or to convert any balance into your preferred crypto.Published on Sep 27, 2023Updated on May 29, 20262,163What's OKX Convert?
Please refer to this article to learn how to use the Convert function: Convert FAQ4. Which crypto can I convert on OKX? With Convert, you can exchange most of the cryptos listed on our platform. It's extremely flexible and convenient to use, allowing you to convert Tether (USDT) to Bitcoin (BTC), Ethereum (ETH), and more, or to convert any balance into your preferred crypto. To get a real-time exchange rate, you only need to select your crypto pair from the drop-down menu.Published on Apr 1, 2026Updated on May 29, 2026