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A beginner's guide to identity verification
I have multiple nationalities. Which nationality should I use to pass identity verification? For the best experience, try using the nationality that is most relevant to your identity and that is supported by your identity verification documents.3. Why am I unable to select a voter's card as a form of ID? This type of ID may not be supported for identity verification in your country. Please select a different form of ID from the options available.4. What forms of official ID are accepted?Published on Oct 9, 2025Updated on May 29, 20265What are sanctions?
Department of the Treasury United Nations Security Council Consolidated List of Sanctions adopted by member statesPublished on Sep 1, 2024Updated on May 29, 20263What onboarding information is required for the government-owned enterprise?
Government-owned enterprises are government agencies, ministries, companies, or funds with 50% or greater national or local government ownership. These entities are typically created to engage in commercial activities on behalf of the government.Who are the key persons for a government-owned enterprise?Published on Oct 13, 2023Updated on May 29, 202664How do I get my individual account verified?
Basic info Country of Residence Nationality Local Language name (if applicable) Full name Date of birth ID number ID type Social Security Number (SSN) Note: it's mandatory to provide your Social Security Number (SSN) for you to pass the identity verification process. Residential address ID documents We accept valid state-issued IDs, driver's licenses and passport.Published on Aug 7, 2024Updated on May 29, 202637How do I deposit USD or USDG with Bank transfer (ACH)?
Most major U.S. national banks (for example, Chase, Bank of America, TD Bank) and many credit unions are supported. Use a debit card instead, to add a supported card for purchases. Use a U.S. Domestic Wire Transfer to fund your account directly. If your major national bank is also failing to link, contact OKX Assistant and provide the bank name and the error message you received.12. Why has my ACH deposit limit changed?Published on Jan 10, 2025Updated on May 29, 20262How do I submit my proof of address (POA)?
Insurance contract Government-issued letter Employer's certificate E-wallet statement Driver's license (optional - only if you select state ID as your ID type) Note: The POA must be your residential address Your full name on the POA must match your legal name If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder.Published on Sep 25, 2024Updated on May 29, 20263What's demo trading and how do I use it?
If you're looking to access more advanced trading features, consider switching to a live trading account.Published on Oct 1, 2025Updated on May 29, 20263What's demo trading and how do I use it?
Tap Exit next to Demo Trading to return to live trading.FAQWhy is risk-free trading important for beginner traders? Risk-free trading allows beginner traders to learn the ropes and gain experience before trading with real funds.How does demo trading simulate real-world market conditions?Published on Dec 12, 2023Updated on May 29, 20261,011How can I do spot trading with the Jupyter Notebook?
Learn more on how to access our market data and refer to the code below. 1 import okx.MarketData as MarketData 2 flag = "1" # live trading: 0, demo trading: 1 3 marketDataAPI = MarketData.MarketAPI(flag=flag) 4 result = marketDataAPI.get_tickers(instType="SPOT")print(result)6. How can I read the available trading pairs?Published on Sep 29, 2023Updated on May 29, 2026562Why is my deposit/withdrawal suspended?
Once the mainnet goes live, holders of the ERC20 token can be exchanged for the mainnet token in a 1:1 ratio. Why is token swap needed? Token swap is designed to let users swap their ERC20 token into the mainnet token. Once token swap is completed, the original ERC20 token will be burnt. If I encounter this situation, what should I do?Published on Aug 31, 2023Updated on May 29, 20261,049Trading Signal Bot FAQs
Check your Webhook URL Note: Webhook URLs vary between Live Trading and Demo Trading. Be cautious and copy the correct URL for your environment: Live Trading: https://www.okx.com/algo/signal/trigger Demo Trading: https://www.okx.com/pap/algo/signal/trigger signalToken: Ensure that the signalToken field in your alert message is accurately entered. The signalToken field for your alerts should also align with the signalToken suggested to you in the signal configuration view.Published on Oct 9, 2023Updated on May 29, 2026137How do I register for an OKX account?
Example use case: A user might be a citizen of Country A but living in Country B. What determines their eligibility to use our platform is Country B (residence) and whether we support operations under the legal entity for that jurisdiction — not just their citizenship status.Published on Sep 6, 2024Updated on May 29, 202644What's KYC: What to expect and why it matters?
., passport or driver’s license) Take a live selfie or use facial recognition to match your ID Our system checks for document validity and tampering using secure verification tools2. Customer Due Diligence (CDD) Share basic background details such as: Your occupation Your source of income How you plan to use the platform (for example, trading, staking, holding) These details help us tailor services and spot abnormal behavior3.Published on Jun 24, 2025Updated on May 29, 202665How do I trade with OKX on TradingView?
If you don’t see OKX listed on the trading panel, select More (three dots button) to view more brokers Select OKX as your broker Choose a live or demo environment for trading, then select Connect Select your environment mode before connect Sign up / Log in to authorise TradingView Note: if you have an OKX account, sign in directly. Otherwise, sign up first. Make sure you have crypto assets in your OKX trading account for trade or deposit If yes, head to the Trade section for trading directly.Published on Jul 29, 2025Updated on Jun 4, 202666How do I register an account on OKX?
Example use case: A user might be a citizen of Country A but living in Country B. What determines their eligibility to use our platform is Country B (residence) and whether we support operations under the legal entity for that jurisdiction — not just their citizenship status.How do I sign up using a referral code? You can sign up using either: a referral link shared by a friend, or a referral code entered during registration.Published on May 23, 2024Updated on May 29, 202627,960